YOUR HEALTH IS IMPORTANT TO US!
PRUDENCE PROTECTS US ALL!
We are all going through very difficult times right now. You can be sure that we will do everything possible on our part so that you can enjoy a relaxing and wonderful holiday with us at Davo Lais in Ischgl.
We adhere to the highest standards of health and hygiene so that not only comfort and relaxation are provided, but also the safety of each individual.
We work with dedication for your safety and health, because for us this is above all things. In your and our interests, we ask that you adhere to the requirements in our house, in the village and in the Silvretta Arena Ischgl / Samnaun and also appeal to you to take responsibility. Let’s not give Covid-19 a chance.
Currently you can book with confidence your winter holiday 21/22. Do not lose the anticipation of your skiing holiday in the Davo Lais in Ischgl.
We think positively and look ahead to a wonderful winter – together with you – our dear guests and friends.
Below we have listed for you the most important information regarding Covid-19 and the associated safety measures.
Some things will be slightly different in the winter season 21/22.
We will only be able to welcome those people in our house who are either vaccinated or have recovered and can prove this by means of currently valid documents.
For check-in at Davo Lais and to use the cable cars and restaurants you will need one of the following documents:
1G | been vaccinated against COVID-19
Please show us a proof of your received vaccinations against Covid-19 (complete immunisation with a vaccine approved by the European Medicines Agency (EMA); note immunisation duration; not more than 270 days ago (from Feb. 1st 180 days)).
Proof by means of a digital Covid vaccination certificate (EU-compliant “green passport”) or vaccination passport or vaccination card.
- Vaxzevria (Astra Zeneca)
- COVID-19-Vaccine Janssen (Johnson&Johnson)
- Comirnaty (BioNTech/Pfizer)
- Spikevax (Moderna)
2G | recovered from COVID-19
Please show us a medical confirmation (proof of recovery) of an infection with SARS-CoV-2 survived in the last 6 months.
Please note: Evidence of neutralising antibodies does not count as 2G evidence.
Exceptional rules for children
- Children up to 12 years of age do not need proof of a low epidemiological risk (no 2G-proof, no PCR-proof) for accommodation, restaurants, sports facilities, leisure facilities, ski lifts or at events.
- Children from 12 to the end of compulsory schooling (children who were born before September 1st, 2006 are finished with compulsory schooling) require appropriate evidence of a low epidemiological risk:
- For school children, a VALID (holiday) ninja pass is equivalent to 2G proof.
- Children traveling to Austria need a PCR test at least twice a week. These are therefore considered 2G evidence.
- When entering the country, a negative PCR-test is required.
- After the end of compulsory schooling, the 2G obligation applies to children when entering accommodation, restaurants, sports facilities, leisure facilities, ski lifts or at events.
Covid-prevention-measures by the community management and the tourism association
Current information can be found here.
Cable car / ski operation winter 21/22 (Covid-19 Compliance)
In alignment with and supplementary to the current legal requirements in force, the policy makers in Ischgl and Samnaun have therefore developed a comprehensive set of measures, that have the aim of ensuring the health and safety of our guests, our employees and the local population.
To visit the Silvretta Arena, you need a valid 2G certificate (vaccinated or recovered) in addition to your ski ticket. Your ticket will only allow access to the ski area if proof of 2G status is provided.
In Austria, visitors must also comply with the FFP2 mask requirement when using all cable cars and lifts. In outdoor areas, an FFP2 mask must always be worn if the recommended minimum social distance of 2 m from strangers cannot be maintained – this applies especially to queue areas.
Arrival and departure
/ We welcome you warmly, but not with a handshake and / or a hug as usual, but with a friendly smile.
/ To make check-in on site more convenient and faster, we ask you to provide us with the name, address, mobile phone number, passport-ID number and date of birth of all travellers. This saves you time and allows you to check in almost “contactless”. Please let us know your planned arrival time at the same time.
/ Entry into Austria: As of Monday, December 20, new rules for entry into Austria will apply against the background of the expansion of the new Omikron variant. A 2G- certificate is required for entry, as well as an up-to-date PCR test or a booster vaccination.
– Children under 12 years: no 2G, no PCR test necessary
– Children born after August 31, 2006: PCR test as part of the ninja pass
/ Disinfectant dispensers can be found in the entrance lobby and in the ski room.
/ All apartments are carefully cleaned. The company Hollu systemhygiene supports us in an advisory capacity and with the most modern cleaning and disinfection systems. We take care of our guests and employees.
/ We are specifically intensifying a large number of cleaning activities. This applies for example to the cleaning or disinfection of contact surfaces at the reception, the lift and the stair handrails, door / window handles, light switches, TV remote controls and the sanitary facilities.
/ We and our employees are trained in the hygiene measures owed to the special circumstances and implement them.
/ All laundry is washed down to the pores.
/ As long as the Covid security measures are in effect, access to the apartments in Davo Lais is possible for house guests and in special cases for registered visitors.
/ Our hotel folder and information can be called up on our homepage and also via QR code.
/ Follow the distance rules and wash or disinfect your hands several times a day.
/ Please note the number of people in the hotel lift (family or people belonging to your travel group).
/ Use our hotel ski pass service. You can purchase the ski pass (key cards are disinfected) for the Silvretta Arena easily and conveniently at the Davo Lais reception – of course at the prices and conditions of the Silvrettaseilbahn AG.
/ We ask you to bring the mouth and nose protection (FFP2-mask) with you, as this is required for activities outside the home (especially when using the cable cars and lifts, ski buses, restaurants, taxi rides, doctor / pharmacy, grocery stores, …).
We ask our guests to wear mouth and nose protection RESPONSIBLY where the minimum distance of 1 meter to strangers who do not belong to your family / travel group cannot be maintained.
/ The measures apply as long as they are recommended / ordered by official bodies. If necessary, these are adjusted.
Updated cancellation conditions for the winter season 21/22
Due to the current worldwide special situation, we have adjusted our cancellation conditions for the winter season 21/22. Please understand that we only accept cancellations in writing (on paper or digitally via e-mail).
/ Direct bookings can be rebooked for the winter season 22/23 free of charge up to 45 days before your planned arrival date. We keep your deposit and credit it to you for your next stay with us at Davo Lais.
/ In the event of a cancellation from 45 days to 7 days before the day of arrival, we will charge 70% of the total package price.
/ For cancellations made during the last 7 days before the planned arrival date, 90% of the total price is to be paid as cancellation fees.
/ In the event of no show or early departure, we will charge the entire booked arrangement price. If fewer than the booked number of people arrive, the full apartment price will be charged.
We offer you the possibility of postponing your stay free of charge if one of the following reasons applies within 7 days of your planned arrival:
/ if skiing in Ischgl is – by official order – prohibited
/ if the catering trade in Ischgl is – by official order – closed
/ if, despite complete immunisation (1G) or recovery (2G), it is not possible for you to travel to Ischgl due to travel bans
/ if Ischgl is classified as a high-risk area.
We keep already made down payments and credit them to you for your next stay with us at Davo Lais.
The above cancellation policy applies to direct bookings via Appartement Davo Lais, our website or www.ischgl.com. For all other online booking channels, the respective cancellation conditions specified at the time of booking apply.
Otherwise the general Austrian terms and conditions for the hotel industry (AGBH 2006) apply. The place of jurisdiction is Landeck in Tyrol.
Covid-19 interruption insurance
Insurance cover before the trip / Cancellation cover
To ensure that your vacation is as stress-free as possible, we recommend that you take out travel cancellation insurance with the European travel insurance. (ETI)
Cancellation coverage also in case of Covid 19 disease despite pandemic status.
For all existing and newly concluded insurance contracts with cancellation protection, ETI do not apply the pandemic exclusion for cancellation and trip interruption contained in the ETI-terms and conditions until further notice.
To this extent, ETI provide cover in the event that you, as the insured customer, are unable to commence the trip or have to interrupt it,
- because you suffer from COVID-19 symptoms,
- because you have been found to have an elevated temperature measured, even if a later test result is negative,
- because you were tested positive for COVID-19 without showing symptoms,
- because a close relative or a person living in the same household has contracted or tested positive for COVID-19 and therefore your urgent presence is required or you must therefore be quarantined.
- because you are quarantined as a Category-I contact person (K1) by means of an official segregation order
- because you had a Category-I contact as a vaccinated or recovered person and therefore receive an official traffic restriction notice as a K2-contact person.
However, there is no cancellation protection,
- if you cannot or do not want to start the travel because you are worried about an infection due to the increasing number of cases at your holiday destination,
- if you cannot or do not want to start the travel because you are classified as a risk patient.
As before, ETI-premiums do not differentiate between risk patients and non-risk patients, and, as before, ETI does not introduce any age limits.
All measures are adapted according to legal requirements and are valid at the present time. Please also inform yourself about the measures at the official places. We ask for your understanding that changes may also be made at short notice.
Last update: 22.01.2022